Sales Call offers landscapers Marty Grunder’s practical and tactical advice on how to improve their sales and
That’s why I try to take advantage of every opportunity to learn from other landscaping business owners, and why the willingness of our industry colleagues to help each other grow is one of the things I love the most about our field. This past year I’ve had the pleasure of getting to know Bob Grover, who founded Pacific Landscape Management in 2001 in Portland, Oregon. Focused on commercial maintenance, Bob and his team have managed to grow their company to $22 million a year in annual revenue – a remarkable and inspiring feat.
What’s Bob’s secret? From what I’ve learned and observed in talking to him, he has a very clear vision for the kind of company he wants to run and remains keenly focused on that vision. Here’s what I mean:
His “Team Orange” is recognized as a winning culture and a distinctive brand. Pacific Landscape’s uniforms are orange, a color that really stands out when you have a large fleet of trucks painted in it and some 250 team members wearing it on project sites around the city – especially in an industry where so many of us have chosen green for our company color.
But what’s really distinctive about Team Orange is the company culture Bob has built around it. Take a look at their Facebook page and you’ll see what I mean. Whether they’re celebrating a great year, taking part in a companywide weight-loss challenge, or donating their landscape services to a local charity; the camaraderie and cohesion among his team
Despite being one of the most successful companies in the industry, he is still looking for ways to get better.
He understands customer service. I’ve heard Bob give a talk that I love. It’s called “Just Don’t Suck at the Landscaping Part,” and in
Despite being one of the most successful companies in the industry, he is still looking for ways to get better. You might expect someone with Bob’s level of success to think they have this business all figured out. But that’s just not at all the way Bob thinks.